Your next customer doesn’t have to wait
When you’re with a customer or finished for the day, performAI can answer the calls you forward.
YOUR AI RECEPTIONIST
Meet performAI.
Every call.
Taken care of.
A friendly voice for your customers. A booked job for your team. performAI answers, asks the right questions and keeps your business moving—even when you can’t pick up.
Your business number. Your booking rules. Your way of working.
Meet your newest team member
FROM CALL TO CALENDAROne less thing on your list.
Be there for the first helloAfter hours. On the job. During the rush.
Turn enquiries into appointmentsCapture the details and agree the next step.
Keep your team in the loopA clear summary, ready to act on.
Your Business Never Misses a Call
performAI answers your business line with a warm, natural voice. It understands what callers need, captures the right details and keeps your schedule moving while your team stays focused on the customers they’re serving.
24/7
A familiar voice for your business
Friendly, patient and always on brand.
Books the job into your calendar
- 9:30 AM
- 11:00 AMBooked
- 2:15 PM
Answers built around your business
Set your services, hours and booking preferences. Give performAI the information it needs to answer common questions and recognise when you should step in.
- Price list
- Service area
- Opening hours
- Emergency rules
- FAQs
Focus on the customer in front of you
Whether you’re under a sink, in the middle of a consultation or welcoming a guest, performAI handles the next call. It captures the details, understands what’s needed and keeps your team informed about what happens next.
Put performAI to work on your next enquiry.
AFTER THE CONVERSATION
Hang up.
The job is already
moving forward.
Customers shouldn’t have to repeat themselves. performAI collects the job details, checks the next step and prepares a clear handover for your team.
When a request needs your attention, you get the context to pick it up from there.
JB
Jamie Bennett
Plumbing enquiry · Tomorrow, 10:42 am
WHAT THE CUSTOMER NEEDS
Kitchen sink leaking. Water turned off. Looking for the next available visit.
- Service
- Leak inspection
- Location
- Doncaster, within service area
- Next step
- Appointment confirmed
Your business. Your rules. Three simple steps.
Forward your number
Keep the number your customers already know. Calls you can't take go straight to performAI.
Tell performAI how you work
Add your services, prices, area and hours. performAI turns them into natural answers.
Test it, then go live
Listen to test calls, tweak anything you like, then switch it on.
Hear performAI in action
Listen to four Australian-accented voice demos. Select a sample to play or pause.
Plumbing
Rapid Plumbing
A friendly welcome and the first step towards a booking
- Hi, you've reached Rapid Plumbing. I'm performAI, the AI receptionist.
- Are you looking to book a plumber, or is there something you'd like to ask first?
- Take your time, I'm here to help.
0:13
Electrical
Danial Electric
Collecting the details for an electrical quote
0:14
Garage
Crown Garage
Finding out what your car needs before booking it in
0:15
Hospitality
Olive Kitchen
A warm welcome for a table reservation
0:13
SIMPLE, CLEAR PRICING
Plans that meet you where you are.
Begin with a 14-day trial, then choose the call and SMS volume that suits your business.
Free trial
$0for 14 days
A simple way to see how performAI fits into your day.
Included each month
- Calls received
- 15
- SMS sent
- 150
Essential
$108/ month
For a small team ready to stop missing enquiries.
Included each month
- Calls received
- 30 / month
- SMS sent
- 300 / month
Growth
$328/ month
For busy businesses that need more calls handled.
Included each month
- Calls received
- 600 / month
- SMS sent
- 3,000 / month
Enterprise
Call for price
For larger teams, multiple locations and higher volumes.
Included each month
- Calls received
- 2,500 / month
- SMS sent
- 10,000 / month
FREQUENTLY ASKED QUESTIONS
Clear answers for
businesses.
Everything you need to know about AI customer service, before you decide whether it is a fit for your business.
Ready to spend less time answering enquiries and more time growing your business? Get in touch to discuss how AI customer service could work for your business.
What is your AI customer service solution?
Our AI customer service solution helps businesses manage customer enquiries, respond to common questions and capture potential job opportunities automatically. It acts as a virtual assistant for your business, helping you stay responsive without having to answer every enquiry yourself.
How can AI help my business?
Our solution can help you save time, reduce missed enquiries, improve response times and capture more potential jobs. It can handle repetitive customer questions while allowing you to focus on completing your work and running your business.
Will the AI answer my customers 24/7?
Depending on your selected setup, your AI assistant can respond to customer enquiries outside normal business hours, including evenings, weekends and public holidays. This means potential customers can receive an immediate response even when you are unavailable.
Will it sound robotic?
Our AI is designed to communicate naturally and professionally, creating a helpful customer experience. Responses can be tailored to your business, services, preferred tone and the way you normally communicate with customers.
Can it answer questions about my services?
Yes. We can configure the AI using information about your business, including the services you offer, your service areas, business hours, common customer questions and booking procedures.
Can it capture potential customers and new jobs?
Yes. The AI can collect relevant information from potential customers, such as their contact details, location, the type of work required and the urgency of the enquiry. Depending on your setup, those details can then be forwarded to you or your team for follow-up.
Can it book appointments for me?
Appointment requests can be collected and, where supported by the agreed configuration and connected calendar, appointments can be scheduled automatically. You remain in control of your availability and booking rules.
What happens if the AI cannot answer a question?
The AI can be configured to recognise when an enquiry requires human assistance. Rather than inventing an answer, it can collect the relevant details and direct the enquiry to you or your nominated team member.
How do I get started?
Getting started is simple. Book an initial consultation so we can understand your business, identify where enquiries are being missed or time is being wasted, and recommend a solution suited to your needs. We will explain the setup, costs and next steps before proceeding.
LESS PHONE TAG. MORE FACE TIME.
Be present.
performAI has the next call.
For the teams looking after homes, welcoming guests and helping customers. Keep doing what you do best, with someone ready to answer.
Your phone is ringing. Let performAI answer.
Hear performAI for yourself. Then shape the voice, questions and booking rules around your business.